• + 212 677 727446
  • contact@perf-tel.com

PERFTEL - Who are we

PERFTEL is the contact center to carry out your direct telemarketing missions in a transversal mode. The VOCALCOM multichannel CRM allows to carry out all types of missions, in particular:

  • Telesales (cold, hot leads, upsell, crossell ...)
  • File Qualification
  • Market studies and surveys
  • Customer Relations & Hotline
  • Customer retention & winback
  • Making appointments
  • Mystery Calls

PERFTEL has chosen to recruit agents with experience only, they receive a basic training to adopt the quality standards of PERFTEL before going into production. We ensure their knowledge in terms of:
  • Technique of expression and communication.
  • Selling Technics.
  • General culture & environment (French and Belgian)
  • Phonetic
  • Practice
  • Data processing



Our partners

More than 12 years of experience, we assure you to get the best quality.